Sunday, February 22, 2009

Technically Speaking



As our world progresses rapidly through the ever changing environment of technology, should we as a society question the true value of what invention and technology bring to consumers and how we really benefit?

It is hard to imagine life without all of the changes that technology has touched and impacted our lives. MP3 players, Cell Phones, the Internet, Computers, the list goes on and on. We’ve become so accustomed to what these gadgets and tools provide in making our life easier, faster, more informed, etc. How often do we think about the cause and effect of how technology has impacted the world’s economy?

On the positive note the Cell Phone business has contributed billions of dollars each year into coverage plans, software/hardware upgrades that consumers never get enough of. The same could be said for MP3, music downloads, flat screen televisions, the internet, all of which add billions of dollars of purchases helping to stimulate the sagging economy.

From a more negative perspective, technology upgrades have eliminated and reduced thousands of jobs across the world we live. Some of the most obvious would be car manufactures. The number of human hands that build and assemble automobiles is just a fraction of what it used to be, Travel Agents, Real Estate agents have all been impacted by the internet. At what point does technology cannibalize a consumer’s source of income preventing them from purchasing goods and or services that help keep our economy afloat?

A concept (not new) that the world is embarking on is the elimination of the UPC (Universal Product Code) and being replaced by RFID (Radio Frequency Identification). While this technology is not relatively new, the optimized use of this capability has not yet been completely developed. The cost of the RFID tag itself is what is preventing companies from thoroughly utilizing this breakthrough, as the UPC code was once thought of several years ago. It is just a matter of time when the cost of putting RFID chips/tags on all consumer goods packaging.

When this does happen, think of the impact on the number of jobs in retail, and supply chain businesses. Products can be checked out/paid for in seconds, Inventory information can be captured at the push of a button. The number of Sales Reps of these consumer goods companies will be cut to a fraction because of the information stored on the tags.

The US lost over 2MM jobs in 2008. Companies can do so much more with far less human capital. Have we potentially slipped into an environment that technology has outpaced our ability to develop jobs inline with our technology upgrades, thus severely impacting our economy? We may have….this world has not experienced this type of decline in many years….if ever.

2 comments:

  1. Rob,
    Has technology has outpaced our ability to develop jobs in line with our technology upgrades?
    I think that is a great question and I have to say I do not know. Can technology eliminate waste and create opportunity ? I have been following RFID technology for a while and think that the cost has come down. I last heard that RFID can be on a small sliver of transparent tape then can be adhered to items. I have been working on a project for a few years upgrading to a Maximo enterprise management software that allows wireless, handeld technology and RFID to monitor current parts . By eliminating counting parts , missing parts and creating just in time information are those people able to spend their time on more cost effective jobs? I know that going paperless can allow myself to do other jobs that are more interesting to me. I know that jobs can be eliminated but technology will also create better and different work practices. Hopefully, people will look forward and prepare themselves.

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  2. Rob - this is a great discussion for a little a later on in the semester! One of the future weeks centers on the "who wins/who loses" topic of technological advancement.

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